// END-TO-END OPERATIONAL ENGINE

HOW WE REPLACED MANUAL COORDINATION WITH A CENTRALIZED OPERATIONS SYSTEM FOR A GLASS PRODUCTION COMPANY

An internal system built to centralize production, logistics, and field operations—replacing chaotic manual coordination with structured data across 12 distinct modules.

THE OPERATIONAL CHALLENGE

Before our intervention, operations were scattered across disconnected channels. The team relied heavily on spreadsheets, physical paper trails, and dozens of daily phone calls to coordinate production schedules and monitor field installations.

This decentralized approach caused severe visibility gaps. There was no single source of truth to track material stock, pinpoint installation progress, or review the status of pending client invoices—leading to constant delays and costly operational friction.

WHY THIS WAS A BOTTLENECK

Without a centralized system, leadership spent hours manually reconciling data rather than focusing on growth. Handoffs between the manufacturing floor and field installers were prone to miscommunication, frequently resulting in rescheduled trips or missing parts.

The operational chaos meant that scaling the business linearly increased administrative overhead. Time lost to tracking down order statuses and resolving miscommunications severely capped the company's monthly output potential.

THE SYSTEM ARCHITECTURE

We engineered a highly structured, 12-module operations dashboard designed specifically for their workflow. The centralized Hub brought production scheduling, logistics tracking, and field worker management under one unified roof.

With precise role-based access control, floor managers accessed manufacturing queues while field technicians interacted with a mobile-optimized view for daily tasks. Automated handoff pipelines and SMS/Email notifications entirely replaced the manual phone call loops.

Client Table View // CLIENT TABLE VIEW
Kanban Board // KANBAN BOARD
Client Card View // CLIENT CARD VIEW
Calendar // CALENDAR SCHEDULING
Financial Report // FINANCIAL REPORT
Analytics Dashboard // ANALYTICS DASHBOARD
Employee Access // EMPLOYEE ACCESS
QR Reviews // QR CODE REVIEWS
Salary Calculation // SALARY CALCULATION
Security // SECURITY SETTINGS
n8n Automation // N8N AUTOMATION

THE 12 CORE MODULES

To completely eliminate operational friction, we designed and deployed a comprehensive system covering every stage from lead acquisition to the final installation protocol. Every feature reflects daily, real-world utility for the management and floor team.

01

Base & Security

Granular role-based access control, secure session management, and restricted visibility based on staff responsibilities.

02

Client Lifecycle

End-to-end pipeline management, status tracking, and history logs from lead generation to final delivery.

03

Calendar & Scheduling

Dynamic daily routing for measurements, installations, repairs, and manufacturing workflows.

04

Financial Control

Real-time oversight of advances, pending balances, and total operational revenue with strict access limits.

05

Analytics Dashboard

Actionable metrics, operational trends, and financial reports filtered dynamically by time periods.

06

Administration

Complete control over system templates, employee profiles, and procedural access scopes.

07

Traceability Logs

An auditable timeline recording every action, financial update, and status change within the platform.

08

Protocols & QR Reviews

Instant PDF generation for job completion protocols directly tied to automated QR review surveys.

09

Automated Dispatch

One-click delivery mechanics sending the digital protocol directly to the client's email upon job completion.

10

Measurement Conversions

Seamless transition pipelines converting preliminary field measurements straight into actionable production orders.

11

Supply Chain Control

Shortage tracking module ensuring missing hardware is ordered, tracked, and fulfilled before installation dates.

12

Automation Infrastructure

Underlying tech stack powered by n8n, Supabase, and GitHub, integrating everything from calendars to CRM data.

OPERATIONAL OUTCOME

  • Centralized Oversight: Leadership gained instantaneous, real-time visibility into production phases and financial metrics.
  • Eliminated Manual Handoffs: Automated state-transitions replaced hours of daily coordination calls and physical paperwork drops.
  • Improved Accountability: Granular role-based tracking ensured strict accountability across the manufacturing and installation lifecycle.
  • Scalable Foundation: The business can now successfully onboard new installation units without increasing their administrative backlog.

NEED A STRUCTURED OPERATIONS SYSTEM?

If your business relies on spreadsheets, manual coordination, and disconnected tools — let’s design a centralized automation system tailored to your operations.

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