01
Job tracking is fragmented
Important updates live across spreadsheets, calls, WhatsApp, and memory instead of one accountable workflow.
Operational systems
Gyunay Aliev - Muro AI Automations
Operational systems for service businesses.
Built for owner-led companies doing £500K to £3M a year.
Trusted by operators across installations, services, outreach, and recurring admin.
The problem
Most service businesses do not need more tools. They need one cleaner system.
When work grows, admin grows faster. The owner becomes the routing layer, the team loses context, and visibility disappears across calls, spreadsheets, and repeated manual steps.
02
Manual admin keeps repeating
Scheduling, invoicing, onboarding, and follow-up still depend on someone pushing the same data around.
03
Leaders cannot see the real picture fast enough
Money, delays, workload, and outstanding actions stay hidden until the issue has already become expensive.
What I build
I design operational systems around the bottleneck that is slowing the business down.
The work is not a generic automation package. I shape the system around how the business actually runs day to day.
Workflow and handoffs
Cleaner routing, clearer ownership, and fewer gaps between one stage of work and the next.
- Task routing
- Status ownership
- Exception handling
Scheduling and coordination
Systems for field work, recurring tasks, installations, dispatch, and delivery sequencing.
- Calendar visibility
- Dispatch logic
- Operational timing
Visibility and admin control
Dashboards, reporting, and recurring admin workflows that reduce drag and improve decisions.
- Management dashboards
- Recurring admin automation
- Financial oversight
System map
A cleaner operating system is usually just one routed workflow with visibility built in.
These diagrams are simplified, but they show the structure I usually build under the hood.
Typical operating map
+-----------+ +-----------+ +-------------+
| Lead / Job|--->| Routing |--->| Scheduling |
+-----------+ +-----------+ +-------------+
| | |
v v v
+-------------+ +-----------+ +-------------+
| Files / Notes| | Team View | | Dashboards |
+-------------+ +-----------+ +-------------+
| | |
+--------->+-----+------------------+
|
v
+-------------+
| Admin / Ops |
+-------------+
Before vs after
BEFORE
[Calls] [Sheets] [WhatsApp] [Memory]
\ | | /
+------> owner becomes router
AFTER
[Trigger] -> [System] -> [Team] -> [Visibility]
|
+-> [Finance / Admin]
Featured case study
The strongest proof is a real company now running with more control.
From paper notes and status calls to one operational system the whole company can run.
I built a 12-module system covering jobs, scheduling, finance, permissions, and traceability so the team could work from one clearer source of truth.
- Paper-led workflow replaced by a digital operating system
- Live oversight across jobs, money, and field operations
- Less manual chasing and stronger accountability
Onboarding moved from repeated setup to one repeatable trigger.
I connected Sheets, Asana, Slack, and Clockify so new projects start with cleaner structure and less admin.
Read case studyManual outreach became a more controlled and trackable pipeline.
I turned raw lead lists into filtered, personalized, logged outreach with clearer commercial visibility.
Read case studyRecurring invoice admin dropped from around 2 hours to roughly 3 minutes.
I replaced a monthly manual task with a cleaner accountant-ready workflow.
Read case studyClient testimonials
The proof does not rely on claims alone.
Sedat Amish
Founder, Eco Cleaning Berlin
“Gyunay Aliev developed an extremely helpful automation for my company that enables the automatic download of Amazon invoices.”
View full review
Bradars Beton
Construction business
“About 600 relevant contacts were collected and an email campaign was launched.”
View full review
Simona Georgieva
Founder, Webbies.bg
“Our client onboarding is now fully automated from one form: folders, projects, chats, and workflows are created in minutes.”
View full reviewProcess
A simple build path from bottleneck to stable delivery.
01
Diagnose
I map where time is lost, where handoffs break, and what is creating the most operational drag.
02
Design
I shape the build around the actual workflow instead of forcing the business into a generic setup.
03
Deploy
I build the workflow, connect the tools, and put the system into daily use.
04
Stabilize
I refine edge cases and make sure the system can be trusted under real operational load.
About
I build systems for companies that have outgrown manual coordination.
I focus on service businesses that need less admin drag, clearer handoffs, and better day-to-day visibility.
I also teach the same operational logic inside the Muro AI Academy, but my client work stays focused on practical delivery and measurable operational improvement.
- 12-module system for a glass installation business
- Repeatable onboarding system for a service agency
- Recurring admin automation that turned hours into minutes
Contact
Send the bottleneck and I will point to the fastest practical next step.
This is a short first contact. Use the form, email me directly, or reach out on LinkedIn.